Retail Sales Executive – Luxury Homeware

About the role

Join Sham Di Hatti, a multi‑generational destination for luxury homeware, premium dinnerware and elegant décor. As a Retail Sales Executive you will create memorable in‑store experiences, helping customers select the perfect pieces for their homes and special occasions.

Key responsibilities

• Welcome visitors and deliver an exceptional shopping experience.
• Identify customer needs and recommend suitable luxury homeware and décor items.
• Demonstrate product features, materials and usage.
• Assist with gift, wedding and home‑decor selections.
• Maintain attractive product displays and store visual standards.
• Process billing, invoicing and payment collection.
• Handle customer inquiries via phone, WhatsApp and social media.
• Build lasting relationships to encourage repeat business.
• Support stock management, inventory checks and replenishment.
• Stay updated on new arrivals, product knowledge and industry trends.

Required profile

• 1–3 years of experience in retail sales, luxury retail, home décor, lifestyle or hospitality.
• Strong communication and interpersonal abilities.
• Presentable, customer‑first attitude.
• Ability to understand preferences and provide personalized recommendations.
• Basic proficiency in Hindi and English.

Required skills

• Basic knowledge of billing software.
• Inventory management experience.