Key Account Manager (eCommerce – Fashion/Apparel)

About the role

The company is seeking an experienced Key Account Manager to lead relationships with major fashion and apparel eCommerce accounts. You will be responsible for driving sales growth, managing client expectations, and coordinating cross‑functional initiatives to maximise market performance.

Key responsibilities

• Develop and maintain strong relationships with key fashion and apparel accounts.
• Drive sales growth and achieve targets through effective account strategies.
• Conduct market analysis to uncover new business opportunities and emerging trends.
• Collaborate with internal teams to execute marketing and promotional campaigns.
• Monitor account performance metrics and provide regular reports to senior management.
• Serve as the primary point of contact for clients, addressing needs and resolving issues.
• Utilise advanced Excel for data analysis, reporting, and forecasting.

Required profile

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Minimum 5 years of experience in key account management within the fashion/apparel industry.
• Proven track record of meeting or exceeding sales targets.
• Strong analytical abilities and proficiency with advanced Excel functions.
• Excellent communication and interpersonal skills.

Required skills

• Advanced Excel
• Experience with major eCommerce platforms: Myntra, Ajio, FirstCry, Nykaa, Flipkart