Telecalling & Business Development Executive

About the role

We are seeking a motivated Telecalling & Business Development Executive to join our Mumbai office. The role involves generating new business opportunities through cold calling, handling website enquiries, and nurturing leads until they become qualified customers. You will work closely with sales and marketing teams to ensure a smooth hand‑over of qualified prospects.

Key responsibilities

• Make cold calls using existing company data and leads.
• Respond to and properly document website enquiries.
• Conduct regular follow‑ups with potential customers.
• Maintain accurate lead and customer records in the CRM system.
• Coordinate with internal teams to qualify and prioritize enquiries.
• Support the sales pipeline by identifying and nurturing new opportunities.

Required profile

• At least 1 year of experience in telecalling, inside sales, or business development.
• Excellent communication and persuasive skills.
• Positive attitude with strong follow‑up capabilities.
• Basic computer knowledge and ability to maintain data accurately.
• Ability to work independently and as part of a team.

Required skills

• Computer literacy