Inside Sales Executive

About the role

Craft Interactive, an ERPNext implementation partner based in Dubai, UAE, is hiring an Inside Sales Executive. The role involves identifying international customers by cold calling, following up on leads with the pre-sales team and closing deals, while maintaining customer records and meeting sales targets.

Key responsibilities

• Identify potential international customers through cold calling.
• Collaborate with the pre-sales team to follow up and close deals.
• Respond to customer inquiries about products and services.
• Understand customer requirements and ensure successful deal closures.
• Direct qualified prospects to the field sales team when required.
• Update and maintain customer information in the database.
• Demonstrate knowledge of ERP business solutions and related modules.
• Process orders accurately and exceed sales quotas.
• Keep detailed records of calls, sales and customer interactions.

Required profile

• 0 to 1+ years of experience; experience in telesales is a plus.
• Proficiency in English with excellent communication skills.
• Strong interpersonal and negotiation skills, able to handle rejection.
• Ability to learn and explain products and services to prospects.
• Ability to work with cross-functional teams.

Required skills

• Familiarity with ERP modules such as CRM, HR, Trading, Manufacturing and Accounts is preferred.
• Effective written and verbal communication.