Sales Advisor – Retail Fashion

About the role

As a Sales Advisor you will be the front‑line ambassador of H&M, creating a welcoming environment and helping customers discover fashion that fits their style. You will combine product knowledge with a friendly attitude to drive sales and support the store’s overall performance.

Key responsibilities

• Welcome and guide customers through the store, offering fashion and product advice.
• Maintain an organized, well‑stocked sales floor and back‑of‑house area.
• Assist with opening and closing procedures, including cash handling and store security.
• Collaborate with team members to deliver consistent, high‑quality service throughout the customer journey.
• Represent the brand positively in all interactions, ensuring a memorable shopping experience.

Required profile

• Previous experience in customer service, retail or a related field.
• Passion for fashion and a desire to deliver an exceptional in‑store experience.
• Ability to thrive in a collaborative, fast‑paced environment.
• Strong communication skills and curiosity about store technology.
• Flexible, action‑oriented attitude.

Required skills

What we offer

• Attractive benefits package and global development opportunities.
• Inclusive, values‑driven workplace that celebrates diversity.
• Opportunities to grow within a leading international fashion brand.