Personal Assistant - Business Support & Administration

About the role

Barclays is hiring a Personal Assistant in Pune for its Business Support & Administration team, which covers office services such as clerical work, secretarial duties, word processing, telecommunications and mail services. The role provides administrative and organisational support to executives, managers or teams, manages their schedules and acts as a trusted point of contact. The contract is permanent.

Key responsibilities

• Manage executive, manager or team calendars and oversee timely responses to meeting invitations and requests
• Plan and arrange travel itineraries, including flights, accommodation and ground transportation
• Anticipate the needs of the executive or team, prioritise tasks and ensure timely completion
• Handle day-to-day administrative tasks such as expenses, filing systems, ordering office supplies, annual leave records, distribution lists and organisation management tasks
• Provide specialist advice and support to stakeholders and customers, and take ownership of risk and controls in your own work area

Required profile

• Experience with diary and calendar management, and travel and expense management
• Effective verbal and written communication, especially in a global setup
• Ability to work in a virtual team across multiple locations and time zones, and to handle crises and multi-tasking
• Confidence dealing with senior stakeholders and analysis, problem-solving and decision-making skills
• Desirable: people management experience including appraisals, flexibility with shifts, and tech savviness

Required skills

• Excellent knowledge of Microsoft tools
• Assessment may cover personal assistant experience, compliance risk management and job-specific skillsets