Key Account Manager

About the role

Bark is a fast‑growing online services marketplace that connects customers with professional sellers across hundreds of categories. As a Key Account Manager you will own and grow a portfolio of high‑value Australian seller accounts, driving retention, spend growth and consultative development during a pivotal transformation of the business.

Key responsibilities

• Own and expand a portfolio of key Australian seller accounts, ensuring retention and revenue growth.
• Conduct consultative account reviews, advising on lead selection, category expansion, response behaviour, sales processes and data accuracy.
• Drive monthly spend growth through value‑led conversations rather than discounting.
• Identify at‑risk accounts early and intervene with commercial and coaching levers to reduce churn.
• Lead commercial and pricing discussions, applying Bark’s pricing frameworks to protect margin while supporting growth.
• Maintain accurate account data and forecasting in the CRM system.

Required profile

• Proven experience managing high‑value seller or key accounts.
• Strong consultative selling and commercial advisory skills.
• Data‑driven mindset with ability to analyse performance metrics.
• Excellent relationship‑building capabilities to develop long‑term trusted partnerships.

Required skills

• Proficiency with CRM systems and account forecasting.
• Data analysis and reporting skills.

What we offer

• Ownership and responsibility in a high‑growth, PE‑backed scale‑up.
• Opportunity to shape commercial strategy during a major marketplace transformation.
• Collaborative global team with a focus on innovation and growth.