Guest Services Associate - Food & Beverage Service

About the role

As a Guest Services Associate in Food & Beverage, you will be the face of the establishment, delivering a consistent and high‑quality service experience to every guest. You will work in a dynamic hospitality environment, ensuring that each interaction contributes to overall guest satisfaction.

Key responsibilities

• Serve food and beverage to guests in the assigned area with professionalism and efficiency.
• Maintain a courteous, flexible, and attentive approach to meet guest needs.
• Collaborate with kitchen and bar teams to ensure timely and accurate order delivery.
• Uphold cleanliness and safety standards in the service area.
• Handle guest inquiries and resolve issues promptly to enhance the guest experience.

Required profile

• Relevant degree or diploma in Hospitality or Tourism Management.
• Minimum of 2 years experience in hotel operations or similar hospitality settings.
• Strong customer service, communication, and interpersonal abilities.

Required skills

• Food & beverage service procedures.
• Basic knowledge of health and safety regulations.

What we offer

• Opportunity to work in a vibrant hospitality environment.
• Professional development and training.
• Team‑oriented culture focused on guest excellence.