Guest Service Associate – F&B Service (Order Taker)

About the role

The Hoxton Bengaluru City is looking for a Guest Service Associate for F&B service (order taker). The hotel is set to open in 2026 in the heart of Bengaluru city centre, with 149 bedrooms, an all-day dining restaurant and bar in the lobby, a rooftop pool and bar, function rooms and an events space.

Key responsibilities

• Be the face of the guest experience, from arrival to departure, ensuring guests have a great time.
• Work with the F&B team to keep things running smoothly.
• Create a fun and relaxed atmosphere where guests can wind down and enjoy themselves.
• Provide a welcoming and memorable experience, from a Hox welcome to answering questions and handling requests.
• Anticipate needs and proactively provide solutions so that guest expectations are met and exceeded.

Required profile

• Passion for hospitality, whether a drink, a meal, an event or a stay.
• A positive attitude towards the people you interact with, leaving them with a memorable experience.
• Team player who is not precious, willing to try almost anything once and enjoys sharing a laugh.
• Previous experience is not required; contribution to the team matters more.

What we offer

• The chance to work with an exciting new hospitality concept in Bangalore and have a real impact on its success.
• An innovative, fast-growing international group committed to building a global brand.
• A competitive package and plenty of opportunity for development.
• Great discounts across the entire Ennismore family, which you keep even if you leave.