Digital Asset Librarian

About the role

Amgen is looking for a Digital Asset Management (DAM) librarian, a cross-functional role that works closely with Regulatory Operations and engages with marketing teams and creative agencies to support commercial objectives. The day-to-day work includes quality checks of promotional creative files, art buying services for marketing teams and coordinating the collection of core digital assets.

Key responsibilities

• Evaluate creative file submissions and system metadata, ensuring completeness, accuracy and compliance with licensing requirements.
• Collaborate with creative agencies and marketing teams to oversee renegotiation, renewal and collection of usage rights.
• Use company subscriptions to provide art procurement services for marketing initiatives.
• Retrieve, validate and distribute digital asset packages to agencies and marketing teams.
• Take part in stakeholder meetings to keep DAM timelines and processes on track.
• Maintain records in Veeva and SharePoint; lead and document Webex/MS Teams meetings.
• Create infographics and presentation materials, and edit and proofread process documentation.
• Develop process documents, SOPs and workflow guides, and run periodic and ad hoc reports in Veeva.

Required profile

• Fluent with Veeva PromoMats and RIM, with hands-on experience managing promotional and medical content.
• Experience performing quality control checks on submitted materials against US regulatory, legal and brand standards.
• Ability to troubleshoot metadata and workflow issues and work with Regulatory, Marketing and creative agencies.
• Comfortable in a fast-paced, highly regulated environment with tight deadlines.
• Preferred: Bachelor's degree in graphic design, visual arts, marketing or a related field, and at least 2 years of experience in marketing, pharmaceutical or healthcare.

Required skills

• Veeva PromoMats, RIM and Veeva DAM systems, including metadata, licensing and usage rights.
• Adobe Creative Suite (Photoshop, Illustrator, InDesign), Premiere Pro and After Effects.
• Microsoft Office Suite, including PowerPoint, Visio, Excel (pivot tables) and Word.
• DAM best practices such as asset tagging, archiving and retrieval in Veeva, SharePoint and BOX.
• Knowledge of US FDA regulatory requirements for promotional materials in pharma or life sciences.