Senior Manager – Online Merchant Partnerships

About the role

Paytm is seeking a senior‑level manager to lead its Online Merchant Partnerships function. The role focuses on acquiring high‑potential digital merchants, expanding Paytm UPI usage, and driving transaction growth across e‑commerce, food delivery, travel, gaming and other online categories.

Key responsibilities

• Identify, acquire and onboard strategic online merchants and ecosystem partners.
• Build and manage a pipeline of partnership opportunities across key digital segments.
• Lead end‑to‑end partnership execution: sourcing, pitching, negotiating, onboarding and growth.
• Develop joint business plans to increase transaction volume and UPI adoption.
• Own growth and retention of flagship merchant accounts, deepening relationships through integrations, co‑marketing and commercial initiatives.
• Engage with CXOs, founders and product leaders to act as a trusted advisor and influence strategic decisions.
• Track and own key metrics such as transactions, market share, user growth, retention and profitability.
• Collaborate with product, marketing, analytics, finance, operations and legal teams to ensure seamless execution.

Required profile

• 6–10 years of experience in partnerships, business development, enterprise sales, strategic accounts or category management.
• Proven record of acquiring and scaling strategic merchant relationships.
• Strong commercial negotiation and account‑management capabilities.
• Ability to work with senior leadership across partner organisations and internal cross‑functional teams.

Required skills