Senior Cruise Sales Consultant

About the role

The Senior Cruise Sales Consultant role is a full‑time, hybrid position based in Hyderabad. You will advise clients on cruise options, tailor travel packages to their preferences, and manage the complete sales cycle from inquiry to booking confirmation.

Key responsibilities

• Advise clients on cruise options and tailor travel packages to meet their preferences.
• Manage the full sales cycle from initial inquiry through booking confirmation, ensuring accurate processing of reservations.
• Respond to customer queries via phone, email and online channels, providing up‑to‑date information on itineraries, pricing and promotions.
• Maintain current knowledge of cruise products, achieve sales targets and follow up on leads.
• Support customers before and after travel to ensure high satisfaction and collaborate with internal teams to improve processes.

Required profile

• Strong sales consulting skills with a proven track record of converting inquiries into confirmed bookings.
• Demonstrated ability to deliver high customer satisfaction through dedicated service and follow‑up.
• Excellent verbal and written communication, able to explain complex travel options clearly.
• Prior experience in cruise sales or the broader travel industry is highly beneficial.
• Comfortable working in a hybrid environment, managing time effectively and handling multiple requests.
• Target‑driven mindset and ability to work collaboratively within a team.

Required skills

• Proficiency with CRM systems.
• Experience using booking platforms.
• Competence in standard office software.