Sales Advisor

About the role

The Sales Advisor role focuses on delivering an excellent customer experience that drives store sales and profit. You will prioritize customers, share product and fashion knowledge, and maintain an inviting shopping environment. The position also involves supporting colleagues to foster a positive workplace.

Key responsibilities

• Provide great customer experience.
• Fold, hang, display and merchandise garments to maximise selling opportunities.
• Process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack and label merchandise with security tags.
• Support customer purchases and returns at the register.

Required profile

• Team player with a proactive, helpful approach.
• Positive mindset, eager, optimistic and motivated when interacting with colleagues and customers.
• Flexible and able to adjust to changing circumstances and customer needs.
• Communicative and socially confident, fostering positive interactions.

Required skills

• Previous experience in retail, merchandising or customer service.
• Effective time‑management and ability to work under pressure.
• Strong customer‑service mindset and brand‑ambassador attitude.
• Interest in fashion trends and product knowledge.

What we offer

• Staff discount across all H&M Group brands.
• Participation in the H&M Incentive Program.
• Development opportunities within a global fashion retailer.