Key Account Manager – Marketplace & Quick Commerce

About the role

As Onnme expands its presence across India’s leading marketplaces and quick‑commerce platforms, we are seeking a results‑driven Key Account Manager to own and accelerate this growth. You will be responsible for end‑to‑end marketplace operations, driving revenue, and managing partner relationships.

Key responsibilities

• Manage day‑to‑day operations on all marketplace and quick‑commerce accounts, ensuring listings stay live, accurate and optimised.
• Monitor platform dashboards, track traffic, conversions, returns, rankings and sales performance, and act on anomalies.
• Maintain product catalogue hygiene – titles, descriptions, images, attributes, pricing and content updates.
• Build and nurture relationships with account managers, category teams and key stakeholders on partner platforms.
• Serve as primary point of contact for platform communications, escalations and business discussions.
• Track and analyse marketplace P&L metrics (GMV, revenue, margins, returns, platform costs) and identify growth opportunities.
• Plan and execute promotional activities, deal nominations, coupon setups and campaign participation.
• Coordinate with supply‑chain and warehouse teams to ensure optimal inventory levels and resolve fulfilment issues.
• Collaborate with internal marketing to run sponsored ads and other platform‑specific merchandising initiatives.

Required profile

• Minimum 3 years of experience managing marketplace or quick‑commerce accounts in an e‑commerce environment.
• Proven ability to drive GMV growth and improve margins.
• Strong analytical mindset with commercial acumen.
• Excellent stakeholder management and communication skills.
• Ability to work cross‑functionally with supply‑chain, marketing and finance teams.

Required skills