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This job expired on 04/09/2026. It no longer accepts applications.
Guest Service Officer – Front Office
Hyatt Regency · Thrissur
Job description
About the role
The Guest Service Officer will deliver an excellent and consistent level of service to hotel guests while supporting the efficient operation of the Front Office and Guest Relations team within the Rooms Division.
Key responsibilities
- Provide an excellent and consistent level of service to all guests.
- Assist in the smooth and efficient operation of the Front Office and Guest Relations department.
- Handle guest inquiries, check‑ins, check‑outs and resolve issues promptly.
Required profile
- Relevant degree or diploma in Hospitality or Tourism Management.
- Minimum two years of experience in hotel operations or front‑office functions.
- Strong customer‑service orientation with excellent communication and interpersonal abilities.
Required skills
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Hyatt Regency
Thrissur