Customer Account Specialist – Sales (French)

About the role

As a Customer Account Specialist you will own a small portfolio of clients, driving business growth by understanding their needs and delivering tailored logistics solutions. The role combines relationship management, market insight and proactive sales support, with a focus on French‑speaking customers.

Key responsibilities

• Manage assigned customer accounts and support sales activities to achieve business targets.
• Understand client requirements and propose suitable logistics solutions.
• Build and maintain strong, long‑term relationships with customers.
• Communicate market trends, pricing updates and policy changes.
• Identify and develop new business opportunities within the portfolio.
• Conduct market and competitor analysis to inform strategy.
• Maintain accurate and timely updates in CRM systems.
• Provide sales support in French (B2 level fluency required).

Required profile

• Bachelor’s degree in any discipline.
• Fluent English with strong communication skills.
• Certified French proficiency at B2 level.

Required skills

• Experience with CRM systems.

What we offer

• Impactful role contributing to global operations.
• Opportunities for professional and personal growth.
• Access to innovative technologies and continuous improvement.
• Collaboration across geographies and cultures.
• Flexible working arrangements to support work‑life balance.