Account Manager, RSO – Offline Merchants

About the role

Amazon Pay is expanding its offline merchant network across India. As an Account Manager, you will partner with regional offline brands and stores to bring Amazon Pay to their physical locations, driving adoption and revenue growth.

Key responsibilities

• Enable regional brands and merchants to accept Amazon Pay at their physical stores.
• Develop and execute strategic account plans that identify joint‑business opportunities.
• Own the end‑to‑end relationship with key merchants, acting as the primary point of contact.
• Collaborate with cross‑functional teams (Marketing, Sales, Training, PR, Product) to align on program goals.
• Forecast, track, and report business growth and key performance metrics.
• Prepare and deliver business reviews to senior management, highlighting progress and obstacles.

Required profile

• Proven experience in B2B account management, sales or post‑sales roles.
• Strong relationship‑building and negotiation skills with decision‑makers.
• Ability to balance multiple priorities and work with internal and external partners.
• Data‑driven mindset with solid analytical capabilities.
• Excellent communication, presentation and organizational skills.

Required skills

What we offer

• Opportunity to shape the growth of Amazon Pay in a fast‑moving market.
• Collaborative environment with cross‑functional exposure.
• Career development within a global technology leader.