Strategic Account Manager – Softlines & Beauty

About the role

In this role the Account Manager will manage a set of critical seller accounts that contribute to more than 20% of the category’s business. The person will develop strong relationships with top sellers, drive improvements in customer‑facing inputs, and help achieve category objectives.

Key responsibilities

• Champion the seller’s needs at Amazon, building strong communication channels at all levels, setting expectations, providing clear status updates, and managing toward a growth plan.
• Build and execute a strategic account plan that captures key business opportunities for both the seller and Amazon, driving growth of the seller’s business.
• Drive new product launches and relationship extensions by partnering with business development and onboarding teams, and work with sellers to improve operational aspects for a great consumer experience.
• Conduct deep‑dive analysis of the seller’s performance, produce executive‑level reporting on current business and future opportunities, and publish data‑driven recommendations and action plans.
• Lead key improvement initiatives and projects that enhance the seller’s operations and contribute to category objectives.

Required profile

• Minimum 3 years of prior management experience.
• Proven experience in closing sales and generating revenue.
• Demonstrated experience in negotiation and selling.