Technical Support Engineer – E‑commerce
Adyen · Bengaluru
Job description
About the role
You will be the first point of contact for Adyen merchants worldwide, handling technical inquiries and ensuring smooth payment processing. Working closely with both technical and commercial teams, you will directly influence merchants’ ability to grow their businesses.
Key responsibilities
- Be a key source of knowledge on the Adyen platform, APIs and underlying web‑stack technologies.
- Provide end‑to‑end technical support for merchants throughout their integration lifecycle.
- Act as an internal product advocate, feeding merchant feedback into platform improvements.
- Advise merchants on best implementation practices and resolve specific technical issues.
Required profile
- 4–8 years of professional experience in technology support or operations.
- Strong written and verbal communication skills in English.
- Innovative problem‑solver who adapts quickly to new processes and handles varied technical requests.
- Self‑driven and able to maintain high productivity with minimal supervision.
Required skills
- API troubleshooting
- Postman
- HTML
- JavaScript
- Scripting
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Published 2 hours ago
Expires 1 month from now
2 views · 0 interested
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Adyen
Bengaluru