Service Technician - AC, HVAC & Fire Systems

About the role

JCI is hiring a Service Technician (Project Engineer, CWR) based in Karwar. The role leads end-to-end execution of retrofits, AMC and service activities for AC and refrigeration, HVAC and fire systems in the Karwar yard, and acts as the single point of contact for customer escalations.

Key responsibilities

• Lead retrofits, AMC and service activities for AC, refrigeration, HVAC and fire systems in the Karwar yard.
• Act as the single point of contact for customer escalations and keep customers informed on status, delays and payments.
• Prepare and share weekly progress reports with the Project Manager.
• Manage service teams and subcontractors, allocating resources and monitoring progress.
• Ensure orders are executed in a commercially effective way and that health and safety is complied with on site.
• Develop detailed execution plans, interpret customer needs and identify training needs for the team.

Required profile

• B.E. or Diploma in Mechanical or Electrical Engineering.
• 10-12 years of experience in service or project execution on naval and marine ships.
• Preferred: Indian Navy artificers with hands-on experience in AC, HVAC and fire systems.

Required skills

• Knowledge of AC plants, air handling units, heat exchangers, ventilation fans and other HVAC components.
• Strong leadership, communication and problem-solving skills.
• Ability to manage time and prioritise tasks.