Senior Project Manager – Analytics & Application Development

About the role

We are looking for a Senior Project Manager to lead end‑to‑end analytics and application development projects for our clients in Mumbai. The role focuses on delivering projects on time, maintaining high quality, and driving customer satisfaction through improved Net Promoter Scores.

Key responsibilities

• Plan, execute and deliver analytics and application development projects while adhering to schedule, quality standards and budget.
• Monitor and improve Net Promoter Scores by addressing client feedback and implementing success initiatives.
• Build and maintain strong relationships with clients and internal teams, ensuring clear and proactive communication.
• Leverage AI tools and digital productivity platforms to increase delivery efficiency and support data‑driven decision making.
• Translate complex project outcomes into compelling narratives for diverse audiences.
• Oversee multiple projects simultaneously in a fast‑paced, client‑facing environment.

Required profile

• 10–15 years of experience managing analytics or application development projects.
• Proven ability to manage stakeholder expectations and communicate effectively at all organizational levels.
• Strong commitment to customer‑centric approaches and experience improving NPS.
• Demonstrated capability to handle several projects concurrently and deliver results.

Required skills

• AI tools
• Analytics
• Application Development