Senior Director, Strategy & Enablement

About the role

Salesforce is looking for a strategic, results-oriented Senior Leader to join the Strategy & Programs team within Salesforce Professional Services' Global Delivery Centers (GDC). The role sits at the intersection of business strategy, program management and talent strategy, partnering with GDC leadership, delivery leaders and global PS stakeholders to shape and execute the strategic agenda.

Key responsibilities

• Define and drive the multi-year strategic roadmap for the GDC with the VP/SVP of Global Delivery and PS leadership
• Translate the Professional Services business strategy into GDC priorities, operational plans and measurable outcomes
• Lead annual operating plan and quarterly business review cycles, and monitor industry trends such as AI-augmented delivery
• Lead large-scale transformation programs covering talent strategy, business management, delivery excellence, scalability and efficiency
• Set governance cadences and frameworks, own change management, and build a GDC-wide talent strategy aligned to Salesforce's product evolution (AI, Data Cloud, Agentforce)
• Work with People Partners and global Talent teams on upskilling, reskilling, career development and talent pipelines, and champion a learning culture
• Act as a strategic thought partner to GDC senior leadership and represent the GDC in global PS planning forums
• Lead and grow a high-performing Strategy & Programs team

Required profile

• 18+ years of experience in strategy, transformation or programs roles, ideally in professional services, consulting or a global technology company
• Masters in Business Administration
• Proven ability to lead complex, cross-functional programs in a global, matrixed environment
• Executive communication and storytelling skills, comfortable presenting to C-suite audiences
• Experience within Salesforce Professional Services or a Salesforce SI partner ecosystem, familiarity with the Salesforce platform, and experience with GDC/delivery center strategy are a plus