Security Enablement Officer

About the role

The Security Enablement Officer supports Pinkerton’s mission to protect clients by monitoring and reporting on security equipment, alarms, incidents, and intelligence. Working closely with local security teams and the Global Security Command Centre, the officer ensures timely response to threats and maintains accurate incident documentation.

Key responsibilities

• Monitor and report on security equipment, applications, alarms, and local intelligence.
• Coordinate incident resolution with local security teams and the Global Security Command Centre (GSCC).
• Maintain accurate logs and prepare incident reports for each shift.
• Respond immediately to serious events such as fire or violence.
• Liaise with internal and external stakeholders to provide employee security assistance.
• Assist with security audits, ID badge and access management, and crisis coordination.

Required profile

• Graduate with strong communication and writing skills.
• Minimum 2 years experience in a Security Operations Centre (SOC) of a reputable company.
• Relevant certifications in GSOC/command centre operations, risk management or crisis management are a plus.
• Disciplined, punctual, honest and able to work under pressure.
• Fluent in English and the local language of the SOC location.

Required skills

• Proficiency with Microsoft Word, Excel and PowerPoint.
• Good working knowledge of security technology applications.
• Advanced computer skills for data handling and reporting.