Resort Manager

About the role

The Resort Manager acts as the strategic business leader for all property operations and steps in as General Manager when required. This role oversees multiple departments, ensures brand standards are met, and drives both guest satisfaction and financial performance.

Key responsibilities

• Lead and coordinate Front Office, Housekeeping, Engineering, Food & Beverage, Recreation, and other operational areas.
• Develop and execute the property’s operational strategy in line with brand objectives.
• Monitor budgets, financial reports, and capital expenditures to achieve profitability targets.
• Coach department heads on occupancy, rate management, wage control, and expense reduction.
• Identify operational challenges, implement corrective actions, and maintain service quality.
• Communicate clear operational goals and ensure brand and regional initiatives are implemented.
• Conduct regular property tours to engage with employees and guests, gathering feedback for continuous improvement.

Required profile

• Proven experience in senior hospitality management, preferably within a resort or large hotel.
• Strong leadership and team‑building capabilities.
• Demonstrated ability to manage budgets, financial performance, and capital projects.
• Excellent communication skills and a customer‑focused mindset.

Required skills

What we offer

• Opportunity to lead a diverse, high‑visibility property.
• Competitive compensation package.
• Professional development within a global brand.