Product Owner - VP, Digital Banking

About the role

Barclays is hiring a Product Owner (VP level) for its digital banking business in Bengaluru, India, under the Customer Digital and Data business area. The role oversees the product lifecycle: gathering and prioritising product and customer requirements, defining product vision and ensuring successful delivery and ongoing performance. It is a permanent position.

Key responsibilities

• Define product vision and communicate it clearly to delivery teams, ensuring they understand the business value of each feature.
• Create and refine user stories with detailed acceptance criteria, and balance desirability, viability and feasibility.
• Manage the product backlog and roadmap, prioritising work based on business goals and customer needs.
• Act as voice of the customer, gathering feedback and using KPIs to monitor product performance and iterate.
• Accept or reject work completed in sprints, and review and approve live products, including governance and approvals.
• Collaborate with stakeholders such as customers, business leaders and marketing teams to define product goals.
• Manage risk and controls, including identifying risks, mitigating them and escalating where necessary, and align product management with control functions.
• As a Vice President, contribute to or set strategy, plan resources, budgets and policies, and advise senior management on functional and cross-functional issues.

Required profile

• Experience in retail and digital banking, payments and card processing.
• Proven experience in process mapping, gap analysis and stakeholder management.
• Ability to read and translate Open API/Swagger specifications and UCRs into user stories, acceptance criteria and data models.
• Experience delivering API and integration changes across the full lifecycle, working with engineering, architecture and third parties.
• Leadership expectations: either leading a team with the LEAD behaviours (Listen, Energise, Align, Develop) or acting as a subject-matter expert guiding technical direction.

Required skills

• Strong understanding of SDLC, Agile, Scrum and DevOps practices.
• Understanding of software engineering concepts and system architecture.
• Agile tools such as Jira, AWS, DevOps or Confluence.
• Good understanding of KYC/AML compliance, core banking systems, financial products and services, and risk and regulatory requirements.