Key Account Manager (IoT & SaaS)

About the role

Monalisa Group of Services is looking for a result-oriented, passionate Key Account Manager in Rabale, Navi Mumbai. The role takes over key accounts from the business development team and works with customers, the business development and operations teams to deliver service and achieve customer delight.

Key responsibilities

• Take over key accounts from the business development team.
• Coordinate with the customer, business development and operations teams to ensure the best service and support.
• Define KPIs for each customer and track them to increase repeat sales.
• Ensure subscription revenue targets and client retention, and increase repeat orders from each account.
• Upsell and cross-sell to existing customers.
• Deal with contractors, builders, corporates and institutions.
• Assist in executing go-to-market plans and sales operations.
• Build and maintain relationships with partners and key decision makers.

Required profile

• Bachelor's degree in electrical or software-related disciplines, or equivalent experience; an MBA is also acceptable.
• 1-3 years of B2B experience as a KAM in the IoT or SaaS domain.
• Experience selling electrical and IoT-based automation solutions or products to B2B clients.
• Strong communication and negotiation skills, self-motivated and able to manage clients independently.

What we offer

• CTC of 3 to 6 LPA including incentives based on performance.