This job is no longer available
This job expired on 22/08/2026. It no longer accepts applications.
IT Support Engineer I – Operations
Amazon · Karnataka
Job description
About the role
As an IT Support Engineer I you will implement technical solutions and deliver high‑quality support for computer hardware, operating systems, and enterprise applications across multiple sites in a defined geographic area. You will troubleshoot and resolve straightforward issues that do not have predefined SOPs.
Key responsibilities
- Manage local technical projects.
- Create and maintain policies, procedures, and processes.
- Identify root causes of operational issues and process inefficiencies.
- Provide remote support to global customers.
- Travel within the local or regional area to assist customers as needed.
Required profile
- 1+ years experience with Windows Server technologies (AD, DFS, Print Services, SCCM).
- 2+ years troubleshooting in a multi‑user, high‑availability environment.
- 2+ years PC repair, troubleshooting, deployment and liquidation.
- 1+ years delivering IT client, server, and network services.
- 2+ years networking experience (DNS, DHCP, SSL, OSI Model, TCP/IP).
- 2+ years supporting Windows, macOS, or Linux operating systems in a corporate setting.
- 2+ years maintaining a corporate network environment.
Required skills
- Windows Server
- Active Directory
- DFS
- Print Services
- SCCM
- PC repair and deployment
- Network troubleshooting (DNS, DHCP, SSL, TCP/IP, OSI Model)
- Windows, macOS, Linux OS support
- Corporate network administration
- Video‑conference equipment support
What we offer
- Inclusive culture that empowers employees to deliver the best results for customers.
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Amazon
Karnataka