Host/Hostess – Front of House (Full-time)

About the role

The Host/Hostess will be the first point of contact for guests at Copper Chimney Restaurant in Pune. This full-time, on-site position involves greeting visitors, managing reservations and walk-ins, and ensuring a smooth seating flow in a fast-paced dining environment.

Key responsibilities

• Warmly greet guests and answer phone inquiries.
• Manage reservations, walk-ins, and provide accurate wait-time estimates.
• Organise seating, guide guests to their tables, and coordinate with servers and management.
• Maintain a clean and organized host station and present menus.
• Assist with guest inquiries, special requests, and uphold restaurant standards.

Required profile

• Strong interpersonal skills with a professional, welcoming demeanor.
• Clear verbal communication and confident phone etiquette.
• Ability to stay calm, organized and reliable during peak service hours.
• Professional appearance, punctuality and a team-oriented attitude.
• Flexible availability for evenings, weekends and holidays.

Required skills

• Experience with or ability to quickly learn reservations and seating management systems.