Head of Channel Partnerships - Enterprise Sales (India & GCC Markets)

About the role

As the Head of Channel Partnerships at Pi Commerce, you will own the critical partnerships that give our platform its infrastructure channels and global reach. The role combines managing platform and carrier relationships with building regional partner networks across India and the GCC.

Key responsibilities

• Platform & Carrier Partnerships: Directly manage structural relationships with Meta (WhatsApp), Jio, and key telcos/aggregators for SMS, RCS, and Voice, handling commercials, rate cards, technical access negotiations, BSP/ISV status and co‑marketing entitlements.
• Channel GTM Partnerships: Recruit, sign and enable high‑performing resellers, system integrators and distribution partners across the UAE and wider GCC, building the partner lifecycle framework, custom commercial matrices, enablement programs and joint pipeline mechanics.
• Partner‑sourced revenue pipeline: Carry a direct revenue quota, measured on secured channel access and net‑new partner‑sourced annual contract value (ACV), treating partnerships as primary revenue generators.

Required profile

• Industry domain expertise: Proven track record managing platform or carrier relationships within CPaaS, enterprise messaging or fintech.
• Indirect channels & resellers: Direct experience building indirect sales structures, scaling reseller channels or driving distributor networks.
• Regional knowledge: Established familiarity with scaling market footprints across India and the GCC, specifically the UAE.
• Adaptable negotiation contour: Comfortable negotiating complex enterprise commercial structures with players like Meta or Jio and rapidly onboarding regional resellers.

Required skills

• 7–10 years of professional experience driving business development, ecosystem partnerships or channel growth strategies.
• Demonstrated history of hitting numbers tied directly to partner‑sourced pipeline revenue or commercial optimizations.
• Strong grasp of BSP status, ISV ecosystems, carrier rate cards and technical access constraints.