Guest Service Associate - F&B Service

About the role

As a Guest Service Associate in Food & Beverage, you will lead a team to deliver memorable dining experiences for hotel guests. The role combines guest interaction, service excellence, and close collaboration with the kitchen to uphold Accor’s brand standards.

Key responsibilities

• Assist in leading, mentoring and training the Food & Beverage operations team.
• Supervise daily duties, delegate tasks and ensure brand standards are consistently met.
• Liaise with the kitchen to guarantee the highest quality and visual appeal of food served.

Required profile

• Service‑focused personality with a genuine passion for food and beverage.
• Previous experience in a similar leadership role is an asset.
• Strong interpersonal and problem‑solving abilities.
• Ability to lead by example and inspire team members.

Required skills

What we offer

• Employee benefit card with discounted rates at Accor properties worldwide.
• Learning programs through Accor Academies and opportunities to earn qualifications while working.
• Career development possibilities within the property and across the Accor network.
• Participation in corporate social responsibility initiatives such as Planet 21.