Front Office Assistant
BEST WESTERN Hotel Maryland Zirakpur · Sahibzada Ajit Singh Nagar
Job description
About the role
The Front Office Assistant ensures a welcoming and efficient experience for hotel guests, handling all front‑desk interactions and supporting daily operations of the lobby area.
Key responsibilities
- Greet guests and manage check‑in and check‑out procedures.
- Answer phone calls, respond to guest inquiries, and schedule appointments or reservations.
- Coordinate with housekeeping and other departments to fulfill guest requests.
- Maintain accurate guest records and process payments.
- Perform clerical and administrative duties, including filing and data entry.
- Support the organization and cleanliness of the lobby and reception area.
Required profile
- Professional communication skills and a courteous demeanor.
- Ability to follow hotel policies and procedures.
- Strong attention to detail and accuracy in record‑keeping.
- Customer‑focused mindset with a commitment to delivering a positive guest experience.
Required skills
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Published 2 days ago
Expires 1 month from now
11 views · 0 interested
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BEST WESTERN Hotel Maryland Zirakpur
Sahibzada Ajit Singh Nagar
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