Front Desk Receptionist – Healthcare Clinic

About the role

We are looking for a friendly and organized Front Desk Receptionist to join our healthcare clinic in Gurgaon. You will be the first point of contact for patients and visitors, ensuring a welcoming atmosphere while supporting smooth clinic operations.

Key responsibilities

• Greet patients and visitors, manage the reception area, and answer incoming phone calls.
• Schedule and confirm appointments using the clinic’s booking system.
• Maintain and update patient records, perform basic data entry, and handle filing tasks.
• Coordinate with medical staff to facilitate patient flow and address inquiries.
• Perform general clerical duties such as document handling and managing correspondence.

Required profile

• Strong communication and phone etiquette skills.
• Attention to detail and ability to multitask in a busy environment.
• Reliability, professionalism, and respect for patient confidentiality.
• Ability to communicate clearly in English and local languages commonly used in Gurgaon.

Required skills

• Basic computer proficiency, including use of office software.
• Familiarity with scheduling systems for appointment management.