French‑speaking International Patient Medical Counsellor
Fitsib Inc · Gurugram
Job description
About the role
Fitsib is a critical‑care guidance platform that assists international patients and their families throughout complex medical journeys. We are looking for a French‑speaking Medical Counsellor to manage inbound leads, understand patients’ conditions, and coordinate end‑to‑end treatment logistics.
Key responsibilities
- Engage with French‑speaking international patient leads via WhatsApp and calls, building trust and gathering medical information.
- Present suitable doctor and hospital options aligned with the patient’s case and budget.
- Schedule consultations, support decision‑making, and coordinate visa invitation letters, visa applications, and travel arrangements.
- Arrange hotel accommodations, airport pickups, and ensure smooth hospital admission and treatment execution.
- Maintain accurate lead records and communication logs in Zoho CRM.
- Achieve monthly targets for follow‑ups, consultations, and conversions.
Required profile
- Graduate degree in any discipline.
- Fluent in French (mandatory).
- Strong computer proficiency and experience with Zoho CRM.
- Empathetic, confident communication and counselling skills.
- Ability to manage multiple leads and work in a performance‑driven environment.
Required skills
- Zoho CRM
What we offer
- Competitive fixed salary with monthly performance incentives.
- High‑growth role in a mission‑driven healthcare startup.
- Opportunity to work with international patients across multiple countries.
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Published 1 day ago
Expires 1 month from now
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Fitsib Inc
Gurugram
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