Customer Service Associate – Inbound Support (GIG)
Fusion CX · Kalyani
Job description
About the role
Fusion CX is looking for a Customer Service Associate to handle inbound e‑commerce support in Kalyani. The role focuses on analysing supplier and vendor issues, using digital productivity tools, and applying logical reasoning to deliver practical solutions.
Key responsibilities
- Support inbound customer service activities in an e‑commerce environment.
- Understand and analyse problem statements raised by suppliers or vendors.
- Quantify identified problems and propose appropriate solutions using logical reasoning.
- Utilise MS Office, Google Sheets, and Google Docs for daily support tasks.
Required profile
- Minimum qualification: Class XII / H.S. Pass.
- Fluency in Bengali language.
- Strong analytical and logical reasoning abilities.
Required skills
- Hands‑on experience with MS Office.
- Proficiency in Google Sheets.
- Proficiency in Google Docs.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in India.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 54 minutes ago
Expires 1 month from now
2 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Fusion CX
Kalyani
Related job offers
-
Customer Service Associate – E‑commerce Inbound Support – GIG
Fusion CX Howrah -
Customer Service Associate – Beauty & Lifestyle Support
Fusion CX Siliguri -
Customer Service Associate – Voice Support – English & Hindi
Fusion CX Siliguri -
Customer Service Associate – E‑commerce Email Support
Fusion CX Siliguri -
Customer Service Associate – Blended Voice & Chat Support
Fusion CX Siliguri