Customer Service Associate – Inbound Support (GIG)
Fusion CX · Kalyani
Job description
About the role
Fusion CX is looking for a Customer Service Associate to handle inbound e‑commerce support in Kalyani. The role focuses on analysing supplier and vendor issues, using digital productivity tools, and applying logical reasoning to deliver practical solutions.
Key responsibilities
- Support inbound customer service activities in an e‑commerce environment.
- Understand and analyse problem statements raised by suppliers or vendors.
- Quantify identified problems and propose appropriate solutions using logical reasoning.
- Utilise MS Office, Google Sheets, and Google Docs for daily support tasks.
Required profile
- Minimum qualification: Class XII / H.S. Pass.
- Fluency in Bengali language.
- Strong analytical and logical reasoning abilities.
Required skills
- Hands‑on experience with MS Office.
- Proficiency in Google Sheets.
- Proficiency in Google Docs.
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Published 5 hours ago
Expires 1 month from now
6 views · 0 interested
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Fusion CX
Kalyani
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