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This job expired on 22/09/2026. It no longer accepts applications.
Customer Service Analyst – French Speaking
Accenture in India · Bengaluru
Job description
About the role
Accenture is seeking a Customer Service Analyst to join its global team. The role focuses on analyzing and resolving lower‑complexity customer issues while supporting French‑speaking clients. You will work closely with internal peers and receive moderate guidance on daily tasks.
Key responsibilities
- Analyze and solve lower‑complexity customer problems.
- Interact daily with Accenture peers and update supervisors as needed.
- Provide limited client and management exposure while maintaining service quality.
- Follow detailed instructions for new assignments and ensure decisions positively impact your work and that of others.
- Contribute as an individual team member within a defined scope of work.
- Participate in rotational shift schedules as required.
Required profile
- BCom degree.
- 3 to 5 years of relevant experience.
- Detail‑oriented with strong written and verbal French proficiency.
Required skills
- Fluent French – reading, writing, and speaking.
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Accenture in India
Bengaluru