Corporate Sales Trainee – Presales Associate (Night Shift)

About the role

BrightChamps is seeking a dynamic Presales Associate to engage prospective parents, qualify leads and schedule demo classes for its global ed‑tech programmes. The role is night‑shift (US hours) and based onsite in HSR Layout, Bangalore, offering a fast‑paced environment for candidates eager to start a career in sales.

Key responsibilities

• Contact prospective parents via calls and other channels to introduce BrightChamps programmes and assess learning needs.
• Qualify leads based on interest, age group, programme fit and readiness for demo sessions.
• Schedule and coordinate demo classes according to parent availability and trainer slots.
• Explain programme offerings, learning outcomes and value proposition in a clear, persuasive manner.
• Handle inbound inquiries, resolve basic questions and ensure smooth hand‑off to sales or counselling teams.
• Maintain accurate lead details, follow‑up notes and status updates in CRM and related tools.
• Follow up with interested leads to improve demo show‑up rates and support conversion goals.
• Collaborate with sales, operations and customer‑facing teams to ensure a seamless parent experience.

Required profile

• Bachelor’s degree in any discipline.
• 0–1 years experience in presales, inside sales, telesales, customer engagement or ed‑tech sales support.
• Strong verbal and written English communication skills with a clear speaking accent.
• Ability to multitask, manage follow‑ups and work in a target‑driven environment.

Required skills

• Proficiency with CRM systems.
• Working knowledge of Google Sheets.
• Competence in Microsoft Excel.