Associate (Operations & Customer Support)

About the role

We are seeking an enthusiastic Associate to join our team in India. The role focuses on supporting daily operations, coordinating with internal and external stakeholders, and ensuring smooth workflow across various functions.

Key responsibilities

• Support day‑to‑day operations and assist in executing team tasks efficiently.
• Coordinate with internal teams and external stakeholders to maintain a seamless workflow.
• Prepare and maintain accurate reports, documentation, and data entries.
• Analyze data and provide insights or updates to senior team members.
• Assist in project management, planning, and execution activities.
• Maintain compliance with organizational policies and standard procedures.
• Respond to client or customer queries in a professional and timely manner.
• Identify opportunities for process improvements and contribute to team initiatives.

Required profile

• Strong communication and interpersonal skills.
• Ability to work collaboratively with diverse teams.
• Attention to detail and accuracy in documentation.
• Proactive attitude toward problem‑solving and process optimisation.

Required skills

• Customer service
• Operations management
• Data handling and basic analysis