This job is no longer available
This job expired on 15/09/2026. It no longer accepts applications.
Agente de Call Center Bilingüe (Español/Inglés)
Air Century · Uluberia-II
Job description
About the role
We are looking for a bilingual Call Center Agent to provide telephone assistance to customers, passengers, tour operators and other callers. The role is full‑time, onsite and requires delivering high‑quality service while efficiently solving inquiries.
Key responsibilities
- Answer inbound calls from a variety of stakeholders and provide accurate information.
- Identify and resolve customer issues promptly, ensuring a positive experience.
- Maintain call quality standards and meet efficiency targets.
- Document interactions and follow up as needed.
Required profile
- Excellent verbal communication and clear diction.
- Availability for rotating shift schedules.
- University student or recent graduate.
- Bilingual in Spanish and English.
- Willingness to work in the city centre.
Required skills
- Proficiency with a personal computer.
What we offer
- Full‑time, on‑site position with a dynamic team environment.
- Opportunity to develop customer‑service expertise in a multilingual setting.
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Air Century
Uluberia-II