Sr. Salesforce Developer

About the role

As a Sr. Salesforce Developer at Dialpad, you will own the hands‑on development of custom solutions on the Salesforce platform. You will work closely with engineers, analysts, architects and business stakeholders to translate complex requirements into robust, scalable code that powers AI‑driven sales and billing operations.

Key responsibilities

• Own the end‑to‑end development lifecycle for high‑quality, scalable custom solutions on Salesforce.
• Design, develop and customize complex solutions within Sales Cloud, CPQ and Agentforce to support the full lead‑to‑cash lifecycle.
• Implement AI‑powered workflows and experiences in partnership with Business Technology and AI teams.
• Lead complex development projects and integrations with third‑party systems across go‑to‑market and back‑office stacks.
• Mentor junior developers, conduct rigorous code reviews and promote best practices.
• Troubleshoot and resolve production issues, performing root‑cause analysis to maintain platform health.

Required profile

• Bachelor’s degree in Computer Science, Information Systems or equivalent practical experience.
• 8+ years of hands‑on Salesforce development experience, with deep expertise in Sales Cloud and CPQ.
• Salesforce Platform Developer I and II certifications (required); CPQ and Agentforce Specialist certifications are a strong plus.

Required skills

• Apex, SOQL, SOSL, Lightning Web Components (LWC), Aura Components, Visualforce.
• Salesforce APIs (REST, SOAP, Bulk) and complex system integrations.
• Salesforce DX, VS Code, Git, CI/CD tools such as Copado or Gearset.
• Experience with AI coding assistants (e.g., Claude Code) and Agentforce‑based AI workflows.

What we offer

• Opportunity to work at the center of AI transformation in business communications.
• Competitive salary, comprehensive benefits and clear growth pathways.
• Access to cutting‑edge AI tools and a culture that amplifies employee impact.
• Inclusive, vibrant office environment recognized as a Great Place to Work.