Senior Analyst – Tech Capability

About the role

The Senior Analyst, Tech Capability will own functional analysis for Digital Commerce and Shopify capabilities, translating business needs into delivery‑ready specifications for the squad. You will ensure requirements are clear, testable and aligned with brand goals.

Key responsibilities

• Own requirements and functional analysis for Digital Commerce and Shopify capabilities, producing user stories, acceptance criteria and functional documentation in Confluence.
• Support UAT by creating test scenarios, tracking defects and ensuring features meet acceptance criteria before release.
• Participate in discovery workshops, PI and sprint planning, and refine backlog items in Jira.
• Analyse customer feedback, support tickets and GA4 data to identify pain points and drive improvements in conversion, AOV and adoption.

Required profile

• 4–7 years of business or functional analysis experience in digital commerce.
• Proven ability to translate brand and business goals into clear, delivery‑ready specifications.
• Experience working in retail or e‑commerce environments, preferably as a Business Analyst, Functional Analyst, Product Analyst or Technical Analyst.

Required skills

• Functional knowledge of SFCC, Shopify or Shopify Plus.
• Proficiency with Jira and Confluence for backlog management and documentation.
• Experience using GA4 for analytics and generative AI tools for analysis and documentation.

What we offer

• Competitive benefits package including health care and child education contribution.
• Remote and flexible working policies.
• Exclusive employee discounts and opportunities for learning and development.