Specialist, Tech Capability

About the role

The Specialist, Tech Capability will own requirements and functional analysis for the Digital Commerce capability, translating brand and business needs into delivery‑ready specifications for the squad. You will work closely with functional leads and business stakeholders to shape and clarify requirements.

Key responsibilities

• Own functional analysis for Shopify and Digital Commerce capabilities, producing user stories, acceptance criteria and functional documentation in Confluence.
• Ensure requirements are well‑defined before development, support UAT, produce test scenarios and traceability records.
• Participate in discovery workshops, PI and sprint planning, and analyse customer feedback and analytics (GA4) to identify improvement opportunities.

Required profile

• 6‑9 years of business or functional analysis experience in digital commerce.
• Experience with SFCC, Shopify or Shopify Plus and ability to challenge and shape business requirements.
• Proficiency in Jira and Confluence for backlog management and documentation.
• Ability to analyse business, product and customer data to generate actionable insights.

Required skills

• Shopify / Shopify Plus
• SFCC (Salesforce Commerce Cloud)
• Jira
• Confluence
• Google Analytics 4 (GA4)
• Generative AI tools for analysis and documentation

What we offer

• Health care benefits
• Child education contribution
• Remote and flexible working policies
• Exclusive employee discounts