Learning Administration Support Associate – Hyderabad

About the role

The Learning Administration Support Associate will join the HRS Learning & Talent Support Services team to deliver high‑quality first‑line learning administration for Deloitte’s North‑South Europe (NSE) firm. You will ensure smooth operation of the learning management system, timely distribution of training materials, and accurate processing of class data.

Key responsibilities

• Add and manage classes in the Deloitte Learning Management System.
• Process scheduled reports and provide delegate lists.
• Distribute electronic training materials and pre‑work, close classes, and handle post‑course evaluations and feedback.
• Maintain system updates accurately within deadlines and procedural guidelines.
• Ensure compliance with data protection legislation at all times.
• Work within Service Level and Operational Level Agreements.
• Support additional learning‑related processes as required.

Required profile

• Graduate degree.
• 0‑1 years of experience in learning administration, back‑office service operations, or customer service.
• Professional, friendly, and approachable demeanor.
• Ability to work independently, ask effective questions, and communicate clearly in writing.
• Enthusiastic about learning new technologies and adaptable to change.

Required skills

• Proficiency with Microsoft Office applications.