Inside Sales Team Lead

About the role

The Inside Sales Team Lead will manage an inside sales team at Watch Your Health’s Thane office, driving lead generation and revenue growth for the company’s HealthTech solutions. This full‑time, on‑site role focuses on guiding daily sales activities, setting targets, and ensuring a customer‑centric approach.

Key responsibilities

• Oversee a team of inside sales representatives to generate qualified leads and convert prospects.
• Allocate sales targets, monitor performance metrics, and provide regular coaching and feedback.
• Refine sales scripts, processes, and CRM data to improve efficiency and conversion rates.
• Collaborate with marketing and operations to optimise lead pipelines and ensure seamless hand‑offs.
• Prepare and present sales reports, contribute to forecasting, and track key performance indicators.
• Maintain accurate records in CRM systems and ensure consistent follow‑up with prospects and existing clients.

Required profile

• Proven inside sales and lead generation experience with a track record of converting prospects into opportunities.
• Demonstrated team leadership, mentoring, and performance monitoring abilities.
• Strong customer service orientation and ability to handle inquiries and escalations professionally.
• Excellent communication, negotiation, and presentation skills.
• Bachelor’s degree in Business, Marketing, or a related field, or equivalent practical experience.
• Ability to work on‑site in Thane, manage multiple priorities and meet deadlines in a fast‑paced environment.
• Background in HealthTech, insurance, healthcare, or technology services is a plus.

Required skills

• Experience with CRM platforms and sales reporting tools.
• Basic data analysis for performance tracking.