Front Office Executive

About the role

We are seeking a professional and organized Front Office Executive to join our team in Mumbai. You will be the first point of contact, managing front office operations and ensuring a welcoming experience for all visitors and clients.

Key responsibilities

• Greet and welcome visitors, clients, and employees with a courteous demeanor.
• Manage reception desk operations, including answering phones, directing calls, and taking messages.
• Schedule and coordinate meetings, appointments, and conference room bookings.
• Maintain accurate records, files, and documentation using office management systems.
• Provide administrative support to various departments and senior management.
• Handle incoming and outgoing correspondence, including emails and postal mail.
• Perform data entry tasks and maintain office databases with attention to detail.
• Coordinate with different departments to ensure smooth office operations.
• Manage office supplies inventory and place orders as needed.
• Assist with special events, meetings, and presentations as required.
• Ensure the front office area remains clean, organized, and professional at all times.
• Support onboarding processes for new employees and visitors.

Required profile

• 1-3 years of proven experience in a front office, reception, or customer‑facing role.
• Excellent verbal and written communication skills in English.
• Strong organizational and time‑management abilities.
• Professional phone etiquette and interpersonal skills.
• Ability to multitask, prioritize responsibilities, and remain calm under pressure.
• Attention to detail and accuracy in documentation and data entry.
• Customer‑focused mindset with a commitment to exceptional service.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Microsoft PowerPoint