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French Speaking Customer Support Executive (Voice)

Upedge Job Karle Pvt. Ltd. · Mumbai

Junior 400,000 - 700,000 INR/year 🇬🇧 English

Job description

About the role

We are looking for a French‑speaking Customer Support Executive to join our US‑based voice process in Mumbai. You will interact with customers in French, handling both inbound and outbound calls while ensuring a high level of service quality.

Key responsibilities

  • Manage inbound and outbound customer calls in French.
  • Provide accurate information and resolve queries promptly.
  • Maintain compliance with quality standards and process guidelines.
  • Work 24x7 rotational shifts with two weekly days off.

Required profile

  • HSC or Graduate (freshers are welcome).
  • Excellent spoken and written French; B1 certification mandatory.
  • Strong communication and customer‑service orientation.
  • Willingness to work rotational shifts and age up to 40 years.

Required skills

  • French language proficiency (B1 level).

What we offer

  • Attractive salary package (up to ₹4 LPA for freshers, up to ₹7 LPA for experienced candidates).
  • Opportunity to work with a global US process.
  • International work environment and clear career growth paths.
  • Support for fresh graduates with French language skills.

Questions fréquentes

Le salaire proposé pour ce poste est de 400-700k INR par an. Le détail figure dans l'annonce.
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Published 1 month ago

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Upedge Job Karle Pvt. Ltd.

Mumbai