Food and Beverage Manager

About the role

We are seeking an experienced Food & Beverage Manager to lead the F&B operations at The Postcard Hotels. The role focuses on delivering personalised luxury dining experiences while maintaining the highest standards of quality, service and efficiency.

Key responsibilities

• Lead day‑to‑day operations of all F&B outlets and in‑room/private dining experiences.
• Ensure consistently high standards of food quality, beverage quality, service, hygiene and presentation.
• Coach, develop and inspire the F&B team to build a strong service culture.
• Manage staffing, scheduling, training, performance and departmental discipline.
• Drive revenue through thoughtful menu planning, upselling and innovative guest experiences.
• Monitor food and beverage costs, wastage, inventory and departmental profitability.
• Coordinate closely with the Executive Chef to ensure seamless kitchen‑service collaboration.
• Handle guest feedback and service recovery with maturity and discretion.
• Plan and execute special dining experiences, private events and bespoke guest requests.
• Ensure compliance with all statutory, food safety, hygiene and brand standards.
• Maintain strong supplier relationships, controlling quality and cost.
• Analyse departmental performance and implement measures to improve productivity and profitability.

Required profile

• 5–8 years of relevant F&B experience, preferably in luxury hotels, boutique resorts or high‑end independent restaurants.
• Experience managing multiple F&B operations within a resort environment is preferred.
• Strong knowledge of food, wine, beverages and contemporary service standards.
• Excellent communication and interpersonal skills.
• Commercial understanding with the ability to manage costs and drive revenue.
• Natural leadership ability with a hands‑on approach.
• High attention to detail and a strong sense of aesthetics and service.
• Ability to remain calm, composed and solution‑oriented in demanding situations.
• A genuine passion for hospitality and creating memorable guest experiences.
• Luxury hospitality experience is highly preferred; career stability will be considered.

Required skills