Executive – Customer Relations
Bureau Veritas · Chennai
Job description
About the role
The Executive – Customer Relations is responsible for audit scheduling and contract administration across all schemes, ensuring compliance with ISO 17021:2011 and Bureau Veritas quality standards. Reporting to the Certification Manager – Tamil Nadu, the role coordinates closely with clients to deliver timely and competent audit services.
Key responsibilities
- Schedule audits in coordination with clients while adhering to ISO 17021:2011 requirements.
- Manage scheme‑specific audit calendars using Siebel and ACTIS tools.
- Administer contracts to keep client information current in Siebel.
- Monitor scheduling performance through the SAS Management Information System portal.
- Ensure a competent audit team is assigned and trained for each engagement.
- Maintain desired resource utilization rates and promptly update client administrative data.
Required profile
- Any graduate (preferably Science or Computer Science) with a minimum of 2 years of relevant experience.
- Additional coursework in computer applications is desirable.
Required skills
- Siebel
- ACTIS
- SAS Portal
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Published 10 hours ago
Expires 1 month from now
10 views · 0 interested
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Bureau Veritas
Chennai