Delivery Specialist

About the role

You will help global clients keep their critical corporate governance data accurate, secure, and easy to use. As a Delivery Specialist you will transform complex client records into clean, reliable datasets and documents that board members, legal, risk, and compliance teams rely on for decision‑making. The role involves hands‑on data migration, questionnaire configuration, and using Excel, databases and AI tools to streamline information capture.

Key responsibilities

• Migrate and transform client corporate governance data and documents into Diligent platforms, ensuring accuracy and completeness.
• Build and configure Director & Officer questionnaires to collect the right information from stakeholders.
• Run regular data quality checks, validate data against source records and correct errors quickly.
• Use advanced Excel functions, databases and AI tools to manage large data sets and bulk document uploads/downloads.
• Partner with client stakeholders and internal teams to clarify requirements, resolve issues and provide progress updates.

Required profile

• Hands‑on experience in a data‑focused role such as data specialist, analyst or migration.
• Strong skills in Microsoft Excel, including advanced functions for data manipulation and analysis.
• Practical exposure to databases and understanding of data structure, storage and retrieval.
• Experience using AI‑powered tools to support data processing, analysis or automation.
• Excellent written and spoken English communication with clients and stakeholders.
• Attention to detail with experience performing data validation and resolving discrepancies.

Required skills

• Microsoft Excel (advanced)
• Database management
• AI‑powered data processing tools

What we offer

• Flexible hybrid work model with at least 50% onsite presence.
• Comprehensive health benefits, generous time‑off policy and wellness programs.
• Global days of service and meeting‑free days.
• Opportunities to work with AI‑driven governance, risk and compliance solutions.
• Diverse, inclusive culture with employee resource groups and global collaboration.