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This job expired on 17/07/2026. It no longer accepts applications.
Customer Support – International Voice Process (Walk‑In)
Infosys BPM · Division de Pune
Job description
About the role
Join Infosys BPM’s International Voice Process team in Pune, providing 24/7 voice support to customers worldwide. This full-time, on-site position involves handling inbound calls, troubleshooting issues, and delivering high-quality service.
Key responsibilities
- Handle voice support for international customers.
- Resolve queries with empathy and professionalism.
- Troubleshoot issues and provide accurate solutions.
- Adhere to quality standards and process guidelines.
Required profile
- Excellent verbal communication in English.
- Customer-centric attitude and strong problem-solving skills.
- Comfortable with 24x7 rotational shifts, including US/night shifts.
- Any full-time graduate (15 years of formal education), 0-5 years of experience.
Required skills
What we offer
- Opportunity to work with a global brand.
- Extensive training and upskilling programs.
- Fast-track career growth in tech support or customer success.
- Dynamic, inclusive, team-oriented culture.
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Infosys BPM
Division de Pune
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